Privacy Policy

SECURITY AND PRIVACY

We take our obligations seriously under both the Data Protection Act 1984 and the new Data Protection Act 1998. You are entitled to see a copy of the personal information we hold about you and to correct any error or omission in it. Your request must contain enough details to enable us to identify and find your personal data. Under both the Data Protection Act 1984 and the Data Protection Act 1998 we are entitled to charge an administration fee for answering your request of no more than £10 which we may agree to waive. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

PERSONAL DATA

We collect your personal data to enable us to identify you prior to entering into a contract for sale and to enable us to fulfil your order and keep you informed as to your order status. We also ask for your telephone number, which enables us, or our couriers, to contact you or the recipient urgently if there is a problem with your order. We may from time to time contact you about other goods or services by direct mail or by email. If you would prefer not to be contacted in this way, please contact us at the above address at any time. We also collect information about your use of this web-site, particularly details of your browser, which IP address you accessed us from and which URL you went to after using our services. This information is used for system administration purposes and to form part of online customer profiles and demographics which we may make available to our advertisers. In order to collect customer use profiles and demographics and to "analyse" your visit to the web-site we may use "cookies" to store and track information about your use of this web-site. If you object to this use of your personal data to create customer use profiles and demographics, please contact us. We may also use the information we collect to occasionally notify you about important functionality changes to the web-site, new Flower Station LTD (flowerstation.co.uk) services and special offers we think you'll find valuable. If you would rather not receive this information, please send an e-mail to info@flowerstation.co.uk . We will not sell trade or rent your personal information to others or disclose your personal details to any advertiser.

We will not disclose your personal details to third parties except when:

• required to do so by law;
• in response to a valid legal request by law enforcement or governmental agencies; or
• where you have given your consent, either at registration or at some other time.

By using our Web site, you consent to the collection and use of this information by Flower Station LTD (flowerstation.co.uk). If we decide to change our policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.